Why We Built This FAQ Around Payments
Most questions land at the same three spots: getting money in, getting money out, and knowing who to call when a step stalls. We wrote this FAQ from the same logs our own support desk works from, so the answers here match what an agent would actually tell you over live chat, not a rewritten manual. You'll see bKash, Nagad and Rocket
referenced throughout because that's how most accounts move funds; each answer walks through the real step, like confirming a Rocket transfer with your PIN or checking a bKash reference number, rather than a generic contact-support line. We also cover account access — OTP login, password resets, and what happens if your session drops mid-round on Crash Zone or a live Blackjack Ace
table, plus a note on why a cricket match market on our sportsbook might not be showing yet. If your question isn't below, the support channels further down this page are the next stop, not a dead end.
- bKash
- Nagad
- Rocket